What I Do
The services and experience I bring as a Design Strategist
I can work as an independent consultant placed into your existing team or I can use my network of experiences researchers, Designers, and Product Managers to help you tackle a business design challenge.
Strategic Design Services
Value proposition development - I have experience with designing business models that fit a product or service to the needs of the audience.
User & customer research -From setting up user interviews, to designing surveys, and running usability sessions. From these activities I extract key insights that address the heart of the challenge. I have designed research studies to get to the heart of the challenge facing my clients.
UX Prototyping - In conjunction with running research I create wireframes and workign prototypes for users and stakeholders to test and observe their response
Designing & running workshops - with stakeholders and customers to get under the skin of the problem.
Agile ways of Working - Experienced working in Sprint environments with a regular cadence of planning, doing, and socialising the results.
Persona Development and Service Experience Mapping - Key outputs from my work includes a detailed modelling of personas and designing experiences that meet their needs.